Support
Gimens is the app gyms use to manage memberships and post workouts, and members use to see the day's workouts and log their results.
Contact us
Email support@w4n.io. We usually reply within two business days.
Common questions
How do I sign in?
Enter the email your gym has on file. We email you a 6-digit code to type in. There's no password. If no code arrives, check your spam folder, and make sure the front desk has your current email.
How do I get an account?
Your gym adds you when you join. If you can't sign in, ask the front desk to check your details.
How do I change my email?
Your email is how you sign in, so the front desk changes it: they send a code to the new address to confirm it.
How do I change my membership or billing?
Your gym manages memberships. Contact them directly.
How do I delete my account?
In the app, tap your photo or initials, then Delete my account. On the web, go to Your account. Deleting cancels your memberships, erases your details and deletes your workout results. You can also email us to ask. See the privacy policy for details.